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DTSTART:20140410T130000Z
DTEND:20140410T143000Z
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SUMMARY:2014 Art of Small Business Series: Managing Clients 4/10
DESCRIPTION:Presenter: Don Lesser\, Pioneer Training\n\nArt of Small Business: Managing Clients\n\nThursday April 10th\, 2014\n\nTime: 9-10:30 am \n\nHighlights: Clients are the lifeblood of every business. The equation seems simple\, especially for consulting or service-based businesses: find the client\, provide the service\, collect your money. In most cases\, it is that simple. But not always. Clients change their mind\, change their deliverables\, decide that they are not happy with your service\, remember agreements differently than you do\, and expect the unreasonable. Managing clients' expectations and requests is part of every business. In this workshop\, we'll cover how to deal with these and other issues.\n\n\n\nDon Lesser has been a consultant and business owner for 30+ years. His companies have grown and shrunk and grown again\, and the nature of his business has changed over the years. The Art of Small Business contains the insights and techniques that have contributed to his success.\n\n\n\nPre-registration is required and space is limited. To register: (413) 584-1900 or info@explorenorthampton.com.
X-ALT-DESC;FMTTYPE=text/html:<div style="text-align: center"><span style="font-size: 12pt"><span style="font-family: times new roman\, serif"><span style="font-family: tahoma">Presenter: Don Lesser\, Pioneer Training</span></span></span><br />\n<strong><span style="font-family: cambria\, serif"><span style="font-size: 16pt"><em><u>Art of Small Business: Managing Clients</u></em></span></span></strong><br />\n<span style="font-family: cambria\, serif"><span style="font-size: 14pt">Thursday April 10<sup>th</sup>\, 2014</span></span><br />\n<span style="font-family: cambria\, serif"><span style="font-size: 14pt">Time: 9-10:30 am </span></span><br />\n<span style="font-family: tahoma"><span style="font-size: 14pt">Highlights: </span>Clients are the lifeblood of every business. The equation seems simple\, especially for consulting or service-based businesses: find the client\, provide the service\, collect your money. In most cases\, it is that simple. But not always. Clients change their mind\, change their deliverables\, decide that they are not happy with your service\, remember agreements differently than you do\, and expect the unreasonable. Managing clients&#39\; expectations and requests is part of every business. In this workshop\, we&#39\;ll cover how to deal with these and other issues.<br />\n<br />\nDon Lesser has been a consultant and business owner for 30+ years. His companies have grown and shrunk and grown again\, and the nature of his business has changed over the years. The Art of Small Business contains the insights and techniques that have contributed to his success.</span><br />\n<br />\n<span style="font-size: 12px"><span style="font-family: tahoma"><strong>Pre-registration is required and space is limited. To register: (413) 584-1900 or info<a href="mailto:jasmin@explorenorthampton.com"><span style="color: windowtext">@explorenorthampton.com</span></a>.</strong></span></span></div>\n
LOCATION:Greater Northampton Chamber of Commerce 99 Pleasant Street Northampton 413-584-1900
UID:e.822.597
SEQUENCE:3
DTSTAMP:20260410T001242Z
URL:https://members.northamptonchamber.com/events/details/2014-art-of-small-business-series-managing-clients-4-10-04-10-2014-597
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